Privacy policy
Privacy Policy
Last Updated: October 15, 2025
At Dory’s Designs Beauty Studio, your privacy and trust mean everything to us. We are committed to protecting your personal information and providing a safe, transparent shopping experience. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store.
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1. Information We Collect
When you visit our store, we collect certain information about your device, your interaction with the site, and details needed to process your purchases. This may include:
• Personal information such as your name, billing and shipping address, email address, and phone number.
• Payment information (processed securely by our payment providers; we do not store full credit card details).
• Order details including items purchased, order dates, and fulfillment information.
• Device and usage data such as IP address, browser type, and cookies for analytics and site optimization.
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2. How We Use Your Information
We use your information to:
• Fulfill orders and deliver products.
• Communicate with you about your purchase or inquiries.
• Provide customer support and process returns or refunds.
• Improve our website, products, and shopping experience.
• Send you updates, promotions, or special offers (only if you’ve opted in).
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2A. Text Message Communications
With your consent, we may send you text messages (SMS) related to your purchases, appointments, or order updates — for example, to let you know when your order is ready for pickup or to confirm delivery details. These messages are intended for informational purposes only.
You may opt out of receiving text messages at any time by replying “STOP” to any message or by contacting us at finddorysdesign@gmail.com. Standard messaging rates may apply depending on your mobile carrier.
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3. Sharing Your Information
We share your information only when necessary to provide our services, including with:
• Shopify – our e-commerce platform provider. You can read more about how Shopify uses your information here: https://www.shopify.com/legal/privacy.
• Shipping carriers (such as DHL, UPS, or USPS) to deliver your orders.
• Payment processors to securely process your transactions.
We do not sell, rent, or trade your personal information to third parties.
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4. Cookies
We use cookies to enhance your browsing experience. Cookies help remember your preferences and analyze site traffic. You can choose to disable cookies through your browser settings, but certain features of our website may not function properly without them.
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5. Data Retention
We retain your personal information for as long as necessary to fulfill your order, comply with legal obligations, or resolve disputes. When you request deletion or when it’s no longer needed, we will securely erase your data.
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6. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Object to certain types of processing.
• Withdraw consent for marketing communications.
To exercise these rights, contact us at finddorysdesign@gmail.com.
For European Union and UK residents: You have the right to lodge a complaint with your local data protection authority.
For California residents: You have rights under the California Consumer Privacy Act (CCPA) to access, delete, or opt out of the sale of your personal information.
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7. Third-Party Services
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products. Shopify stores your data through secure servers protected by firewalls and encryption.
For more information, review Shopify’s full privacy statement here: https://www.shopify.com/legal/privacy.
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8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for legal reasons. Updates will be posted on this page with a revised “Last Updated” date.
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9. Contact Us
For more information about our privacy practices, questions, or to make a complaint, please contact us at:
📧 finddorysdesign@gmail.com
📍 850 Brown’s Line, Toronto, ON, M8W 3W2, Canada